Intercom MCP Server - Integrate your Agent with Intercom in Minutes

Knit's Intercom MCP Server gives your AI agents instant, code-free access to every Intercom API endpoint-read, write, and automate without OAuth headaches or custom endpoints.

Installing

Intercom

MCP Server

Watch an agent automate workflows-all with knit's plug-and-play MCP Servers.

Key Features

All the power of AI-ready tools-serverless hosting, mix-and-match APIs, live updates, semantic search, and built-in auth-in a single, plug-and-play platform.

Serverless by Default

Spin up MCP Servers with zero infrastructure-Knit scales, patches, and monitors everything for you.

Plug-In Your Own APIs

Expose custom endpoints as AI-ready tools alongside knit's catalog, unifying proprietary logic and third-party apps in one place.

Hot-Swap Tools at Runtime

Add or remove tools without downtime; your agents see new capabilities instantly-no server restarts required.

Mix-and-Match Tool Bundles

Deploy only the API tools you need from any app in a single lightweight server-no bloat, no duplication.

Semantic Tool Search

Natural-language search surfaces the right tools for each use case, shrinking token costs and boosting LLM accuracy.

Auth Handled for You

OAuth, SAML, service accounts-Knit manages credentials and refreshes so your team never wrestles with tokens.

Actions available via

Intercom

MCP Server

  • Unified Action

Create a New Meeting

This API creates a new meeting with specified details such as title, start time, duration, participants, and host information. The request body must include the title, startDateTime, and durationInSeconds as required fields. Participants and host details can also be provided, including their email addresses, which are required. Optional fields include meetingProviderURL, language, and metaData. The API returns a unique meetingId for the newly created meeting.

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  • Unified Action

Retrieve Comprehensive Meeting Details for a Specified Time Range

This API retrieves comprehensive meeting details for a specified time range. It allows filtering of meetings based on optional parameters such as pagination cursor (pageToken), start and end date/time (startDateTime and endDateTime), and user IDs (userIds). The response includes detailed information about each meeting, such as the meeting ID, title, participants, scheduled and actual start/end times, duration, download URL, calendar event ID, language, host details, agenda, meeting type, and media type. This API is useful for obtaining a complete overview of meetings within a specified timeframe.

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  • Unified Action

Get Transcript For A Meeting

The 'Get Transcript For A Meeting' API retrieves the full transcript for a specified meeting. It requires a 'meetingId' as a query parameter to identify the meeting. The response includes an array of 'meetingTranscripts', each containing a 'speakerId' and an array of 'sentences'. Each sentence has a 'start' and 'end' timestamp in ISO 8601 UTC format and the 'text' of the sentence.

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  • Unified Action

Retrieve Comprehensive Meeting Details

This API retrieves comprehensive details of a meeting given its ID. It includes information such as the meeting title, participants, scheduled and actual start times, duration, download URL for the recording, language, host details, agenda, and whether the meeting is internal or external. The request requires a 'meetingId' as a query parameter to identify the meeting. The response provides a detailed JSON object with all the meeting information.

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  • Unified Action

Get List of All Users in the System

This API retrieves a list of all users in the system. It accepts an optional query parameter 'pageToken' for pagination. The response includes a 'pageToken' for the next set of records and a list of users with details such as user ID, first and last names, emails, phone numbers, title, role, language, creation and last login timestamps, team IDs, manager ID, active status, and personal meeting URLs.

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  • Unified Action

Get Transcript Metadata for a Meeting

The Get Transcript Metadata for a Meeting API retrieves metadata for a given meeting transcript. It requires the meeting ID as a mandatory query parameter and optionally accepts a transcript ID to specify which transcript's metadata is needed. The response includes an array of meeting transcripts, each containing the transcript ID, URL, and text content.

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Very intuitive and easy to use, I have experienced no downtime despite using it to load a lot of data. It is very easy to integrate with and customer support is next level.

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Scrut.io

“Seamless Integration Experience"

The APIs are well documented and self explanatory. The proactive communication by the team has been helpful in resolving any issues quickly.

Precisely, we are highly satisfied with the level of service and support provided.

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Onsurity

“Easy to Integrate”

Knit's dashboard is very intuitive to setup and test any integration. Their sandbox is super useful when it comes to test any integration during development.

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RazorpayX

“Adding Integrations has never been easier”

KNIT was truly been a game-changer for our team and enhanced the way we work. Thanks to its effortless integrations, we could create our custom setup for so many use cases, including message updates on Slack, CRM insights from HubSpot, accounting notes from Xero, and many more!

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Floik

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Intercom

MCP Server FAQ’s