Knit is the data security first alternative to Merge. We do not store customer data, provide security first features like end user scope control, and the most flexible data filtering capabilites so you only get the data you want!
Merge stores a copy of your customer data and serves you from its cache. Their reason - for identifying data differentials. Well, Knit gives you differential data too, without the caching!
Give your users seamless control over data scopes - your users simple toggle scopes on/off from the auth component. This is an industry first!
Merge expects you to work with messy passthroughs if you use case is not covered with its common models. Instead, Knit's AI connector builder builds a bespoke unified connector for use case not covered in its common models on the fly!
Merge is expensive, and a lot of the features and support which you really need to build your integrations are behind expensive plans. Knit is better value for money. You get more features and support than what you do with Merge. We can do this because we keep our costs low. Give Knit a try!
Knit helps SaaS teams launch integrations faster, customize them effortlessly, and maintain full control over data—empowering you to scale without limits
| Unified APIs | ||
|---|---|---|
| HRIS and Payroll |  |
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| CRM | |
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| Ticketing | |
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| Accounting ERPs | |
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| Employee Assessments |  |
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| Esign | |
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| Calendar | |
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| Meeting Intelligence | |
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| Expense Management | |
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| Communication | |
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| Platform Features | ||
|---|---|---|
| APIs | |
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| Virtual Webhooks | Limited | |
| Third Party Webhooks | Limited | |
| Custom Field Mapping | Limited | |
| Scope Control On Dashboard | |
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| Scope Control on Auth | |
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| Sync Filters | Limited | |
| Support | ||
|---|---|---|
| Implementation Support | Paid | |
| Dedicated Support | Only On Enterprise Plan | |
| Pricing | ||
|---|---|---|
| Cost to Scale | $$$$ | $$ |
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While both platforms support core integrations like HRIS, CRM, Ticketing, and Accounting ERPs Knit supports categories like E-Signature, Calendars and meeting intelligence tools as well.
Additionally, Knit offers more flexibility and control on how you want to manage integrations with API controls for integrations scope, custom object mapping and more
Both Knit and Merge support unified APIs for various use cases. However, Knit has a wider support for webhooks both virtual and native third party webhooks when compared to merge.
Both Platforms have varying support across different pricing plans. For Launch plan merge offers no support whereas Knit offers implementation support and ongoing chat support. For Professional Plan merge offers slack support for the first 90 days however on its Scale plan Knit offers dedicated support on Slack for the length of the subscription
Both platforms have a platform fee and a usage fee that scales based on usage. Knit however offers better support and capabilities on its Scale plan compared to merge leading to better overall value for customers
When a feature is marked as “Limited” (such as with virtual webhooks or custom field mapping on Merge), it indicates that while the functionality exists, it may have some constraints or reduced capabilities compared to a fully supported feature. This could impact how much you can customize or scale that particular integration.
Both platforms have specific offerings for business of different scale. If you're looking for flexibility in integrations and dedicated support for new integration requests Knit would be a better fit. If your use cases are simple you might not need a lot of support merge maybe a better fit
