Jira

Name: Jira
Brand: Knit

Ship Jira API integration with Knit’s Unified Ticketing API. Sync tickets and development data through a consistent API.

Powering Global SaaS Organizations

Build

Jira

Integration in Minutes

100% API Coverage

Build any integration use case with 100% API coverage of all APPs we offer in the catalogue

Unification to your model

Let AI build a unified connector suited to YOUR schema, so you don't need to manage schema transformations

Add any missing app in 2 days

Skip the 'added to the roadmap' queue and deliver the integrations your customers want - today.

Jira

Capabilities & Data Models

API
POST

Update Ticket

Update ticket details like status, assignee, or priority

Get User By Id

Fetch details for a specific user

Get Tickets

Retrieve all support tickets with status, priority, and assignment

Get Ticket By Id

Fetch detailed info of a specific ticket including history and messages

Get Tags

Fetch all tags used for categorizing tickets

Get Groups

Retrieve agent teams or departments like Support or Sales

Get Group By Id

Access metadata for a specific group

Get Contacts

Retrieve users who have submitted or are tied to tickets

Get Contact By Id

Fetch details of a specific contact/user

Embed

Jira

into your AI agents

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All

Ticketing API

Integrations we support

Integrate with every major Ticketing platform from day one. If it’s missing, our AI adds it fast. You focus on your product—we’ll handle the integrations.

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What our users say

Hear from some amazing companies who solve their integration challenges with Knit!

“Amazing Product With Exceptional Support from the team.”

By using Knit we manage to speed up our development speed by orders of magnitude. The team have been very responsive and answer all our inquiries very fast.

Huynh H.

Multiplier

“A brilliant tool to let you seamlessly integrate with many different systems”

Very intuitive and easy to use, I have experienced no downtime despite using it to load a lot of data. It is very easy to integrate with and customer support is next level.

Jayesh

Scrut.io

“Seamless Integration Experience"

The APIs are well documented and self explanatory. The proactive communication by the team has been helpful in resolving any issues quickly.

Precisely, we are highly satisfied with the level of service and support provided.

Poorvi

Onsurity

“Easy to Integrate”

Knit's dashboard is very intuitive to setup and test any integration. Their sandbox is super useful when it comes to test any integration during development.

Aditya

RazorpayX

“Adding Integrations has never been easier”

KNIT was truly been a game-changer for our team and enhanced the way we work. Thanks to its effortless integrations, we could create our custom setup for so many use cases, including message updates on Slack, CRM insights from HubSpot, accounting notes from Xero, and many more!