Unified Ticketing API

Name: Unified Ticketing API
Brand: Knit

One Unified Ticketing API to integrate with Zendesk, Jira, Intercom, and all your customers’ favorite Ticketing tools.

Powering Global SaaS Organizations

Why Choose KNIT for Ticketing Integrations?

Extensive webhook support

Say goodbye to constant polling for powering your Ticketing integrations —our unmatched native webhook support keeps Ticketing data in sync in real time.

Fully managed stateless syncs

Knit manages cron jobs, rate limits, and retries across Ticketing APPs out of the box, ensuring predictable data syncing at scale.

Add any missing app in 2 days

Popular Ticketing apps come pre-integrated. Need another? Our AI adds new ones fast, so you’re always ready to say yes to your customers.

Unified Ticketing APIs & Data Models

The most common Ticketing data models & APIs come ready to use with our unified schema. For edge cases, Knit's AI Connector Builder and passthrough APIs offer all the flexibility you need.

Get Comments for a Ticket

Retrieve all public and internal comments on a ticket

Get All Ticket Types

Retrieve all supported ticket categories such as bugs or feature requests

Get Accounts

Fetch organizations or companies associated with tickets

Get Account By Id

Get detailed info for a specific organization or account

API
POST

Create Ticket

Programmatically create a new support ticket

API
POST

Add Comment to a Ticket

Post a public reply or internal note to an existing ticket

Whitelabeled Ticketing Auth—Fully Yours

Give your users a seamless, on-brand authentication experience for their Ticketing integrations. Customize everything—from text and colors to screen flow—to match your product perfectly.

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Ticketing API Integrations Knit supports

Integrate with every major Ticketing platform from day one. If it’s missing, our AI adds it fast. You focus on your product—we’ll handle the integrations.

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What our users say

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“Amazing Product With Exceptional Support from the team.”

By using Knit we manage to speed up our development speed by orders of magnitude. The team have been very responsive and answer all our inquiries very fast.

Huynh H.

Multiplier

“A brilliant tool to let you seamlessly integrate with many different systems”

Very intuitive and easy to use, I have experienced no downtime despite using it to load a lot of data. It is very easy to integrate with and customer support is next level.

Jayesh

Scrut.io

“Seamless Integration Experience"

The APIs are well documented and self explanatory. The proactive communication by the team has been helpful in resolving any issues quickly.

Precisely, we are highly satisfied with the level of service and support provided.

Poorvi

Onsurity

“Easy to Integrate”

Knit's dashboard is very intuitive to setup and test any integration. Their sandbox is super useful when it comes to test any integration during development.

Aditya

RazorpayX

“Adding Integrations has never been easier”

KNIT was truly been a game-changer for our team and enhanced the way we work. Thanks to its effortless integrations, we could create our custom setup for so many use cases, including message updates on Slack, CRM insights from HubSpot, accounting notes from Xero, and many more!