HRIS

RazorpayX Payroll Unlocks Multi-Entity Pay Runs with Knit’s Unified HRMS API

RazorpayX Payroll Unlocks Multi-Entity Pay Runs with Knit’s Unified HRMS API

Factsheet

  • Customer: RazorpayX
  • Stage:Enterprise
  • Team Size: 2700
  • Product: Payroll
  • Integrations Used: HRIS
  • End Customers: Small, Mid & Large Enterprises
  • End Customers Region: India

The Integration Roadblock

RazorpayX Payroll promises “run payroll in one click,” but enterprise prospects expect plug-and-play sync with whichever HRMS they already use. Three issues were blocking deals:

  1. HRMS diversity – Large prospects run SAP SuccessFactors, Darwinbox, Oracle HCM and home-grown systems; RazorpayX had to ingest employee profiles from all of them.
  2. Dual-entity complexity – A marquee 18-k-employee customer kept staff in two legal entities yet demanded one consolidated pay run and statutory filings inside Razorpay.
  3. Manual field mapping – Each HRMS exposed different employee schemas, forcing RazorpayX engineers to write glue code and edge-case logic for every new customer.

Left unsolved, the backlog meant 6–8 weeks of engineering per enterprise deal and jeopardised the sales pipeline.

Knit’s Unified API & Multi-Tenant Architecture

Knit Capability

Knit Capability Impact on RazorpayX
Unified /hris endpoint
covering 25+ HR suites
Write integration logic once; automatically normalises employee, cost-centre and tax-regime fields.
Multi-tenant payroll architecture Knit stitched data from two separate HR systems (and legal entities) into one payroll run, honouring per-entity PF/ESI limits.
White-glove solutions team Joint schema-design session + custom “entityID” attribute delivered in 9 days.
Self-serve custom-field mapper Implementation managers drag-and-drop HRMS → Razorpay fields; no code, no deploys.
Delta sync & webhooks Employee changes reach RazorpayX in < 60 s, keeping compliance calculations current.

90-Day Outcomes

Metric Pre-Knit Post-Knit
Engineering time per enterprise onboard 45 days 9 days (-80%)
Deals closed / quarter 6 14 (+133%)
Dual-entity payroll go-live Not possible < 3 weeks
Manual field-mapping hours saved ≈300 hrs/quarter
Implementation CSAT (5-pt) 3.4 4.9

“The multi-entity payroll project looked impossible on our timeline until Knit stepped in. Their unified HRMS API and hands-on architects helped us sign the deal and roll out in weeks.”
Vikram H., Head of Product, RazorpayX Payroll

Why RazorpayX Sticks With Knit

  1. Enterprise-grade HRMS coverage without ballooning codebase.
  2. Multi-tenant flexibility that mirrors complex corporate structures.
  3. Solution architects on-call — critical for high-stakes fintech launches.

Need to win more payroll deals with seamless HR integrations? [Talk to Knit →]

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