The Integration Hurdle

Itilite’s customers expect every flight, hotel and expense line-item to reconcile automatically with payroll & accounting systems. To deliver that magic, Itilite needed:

1. Bi-directional HRMS sync – Pull active employee profiles (cost-centres, managers, currencies) from dozens of HR suites and push back travel-day per-diems.
2. Deep NetSuite finance posting – Create expenses, vendor bills, and journal entries at scale while respecting subsidiary rules and multi-currency tax codes.
3. Rapid customisation – Each customer demanded a slightly different data shape (project codes, GST fields, travel class policies) that rigid off-the-shelf connectors couldn’t handle.

Building and maintaining a long tail of HRMS APIs plus a full NetSuite and other accounting integrations would have consumed months—and NetSuite sandboxes are notoriously pricey and scarce.

Knit’s Unified API Solution

• One /hris & /accounting model for all major HRMS apps and Accounting tools including Netsuite, slashing boiler-plate code.
• AI Connector Builder spun up a customer-specific APIs in 3 days, mapping bespoke fields without touching Itilite’s core backend.
• Instant NetSuite Sandbox – Knit provisioned a pre-configured demo environment so Itilite’s QA team could run regression tests easily and gain confidence.
• Field-level filtering & data-security controls ensured only travel-relevant employee attributes sync, satisfying GDPR audits.

Impact in the First Quarter

“Knit’s AI Connector Builder let us ship a bespoke HRMS workflow in days, not months, and the ready-to-go NetSuite sandbox cut our QA time in half.”
— Sathya R., VP Engineering, Itilite

Why Itilite Chose Knit

1. Unified HRMS + Accounting API eliminated duplicate plumbing.
2. Lightning-fast custom connectors via AI, no long backlog.
3. Bundled sandboxes & white-glove support—critical for complex ERPs like NetSuite.
4. Data-minimisation & fine-grained scopes met enterprise compliance teams’ checks.

What’s Next

With HR and finance data flowing seamlessly, Itilite is planning a big push of the new integration capability in its customer base – allowing it to win customers in a highly competitive market.

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